design your topper

Measure the length, width, and any curves or cut-outs on the existing mattress surface. Use a flexible tape measure for curved edges. Note any unusual shapes like rounded corners or angled cuts. Most manufacturers provide measurement guides and can work from templates or detailed sketches if the shape is particularly complex.

Topper thickness typically ranges from 2.5cm to 7.5cm. Thinner toppers (2.5-5cm) add comfort without significantly changing bed height. Thicker options (5-7.5cm) provide more substantial support improvement. Consider headroom above the bed and whether bedding will still fit properly with the added height.

Yes, custom toppers are available in various materials including memory foam, reflex foam, natural latex, and pocket springs. Memory foam toppers conform to body shape and reduce pressure points. All materials used meet BS 7177 fire safety certification required for motorhome and caravan insurance.

Lead times typically range from 7-14 working days depending on current production capacity and seasonal demand. Summer months often see longer lead times due to increased orders. Most UK manufacturers include free delivery. Complex shapes or unusual materials may require additional production time.

Most custom toppers include guarantees ranging from 2-10 years depending on the material and manufacturer. Memory foam typically carries 5-year guarantees, whilst natural latex often extends to 10 years. The guarantee usually covers manufacturing defects and premature sagging, not normal wear or accidental damage.

Returns on custom-made items are generally limited since they're manufactured to specific measurements. Most manufacturers will remake the topper if their cutting error caused the poor fit. Double-check all measurements before ordering, as customer measurement errors typically aren't covered under return policies.

Custom toppers typically cost 20-40% more than standard sizes due to individual cutting and handling. However, this premium ensures perfect fit and eliminates the waste of buying oversized standard toppers that need modification. The improved comfort and longevity often justify the additional cost.