5-Year Guarantee for Your Peace of Mind.

At MyBespokeMattress.com, we stand behind the quality of our products with a 5-year guarantee on all our mattresses.

What's Covered

  • Defects in material and workmanship for five years from the date of purchase
  • Visible indentations deeper than 33mm (3cm) not caused by improper use
  • Splits or cracks in the foam material under normal use
  • Mattress cover zip assembly faults (first year only)

What's Not Covered

  • Normal increase in softness or wear and tear
  • Changes in comfort preference
  • Damage from improper use or care
  • Commercial use

For full details of our guarantee, including the claim process and prorated replacement terms, please refer to our Terms and Conditions