5-Year Guarantee for Your Peace of Mind.
At MyBespokeMattress.com, we stand behind the quality of our products with a 5-year guarantee on all our mattresses.
What's Covered
- Defects in material and workmanship for five years from the date of purchase
- Visible indentations deeper than 33mm (3cm) not caused by improper use
- Splits or cracks in the foam material under normal use
- Mattress cover zip assembly faults (first year only)
What's Not Covered
- Normal increase in softness or wear and tear
- Changes in comfort preference
- Damage from improper use or care
- Commercial use
For full details of our guarantee, including the claim process and prorated replacement terms, please refer to our Terms and Conditions