Swift Slumber: Mattress Delivery Made Easy!

Count on us for reliable, convenient, and timely delivery within 7-14 days. We'll keep you informed with confirmation emails.

Copy of Mattress Delivery Information

Discover Your Perfect Sleep Solution and We'll Deliver It Free!* *Free delivery on mattress orders of £250 or more, excluding certain Scottish postcodes and areas where surcharges apply.

Delivery Costs Our pricing is simple and transparent:

  • Mattress orders over £250: Free Delivery*
  • Mattress orders under £250: Flat Rate of £25*
  • Mattress Topper orders over £99: Free Delivery*
  • Mattress Topper orders under £99: Flat Rate of £10*

*Please note that delivery to certain parts of Scotland or specific Scottish postcodes may carry a surcharge, detailed below.

Where Do We Deliver? We are proud to offer delivery to:

  • England
  • Wales
  • Select postcodes in Scotland (see below)

Areas We Currently Can't Deliver To Despite our best efforts, there are some postcodes we're unable to service, including:

  • Scotland: KW, PA40, and IV
  • Isle of Arran & Great Cumbrae: KA27 and KA28
  • Shetland Islands: ZE
  • Jersey: JE
  • Guernsey: GY
  • Western Isles: HS

We can, however, deliver your mattress to a shipping company of your choice, or you can arrange for collection from us. Please get in touch if your postcode falls into one of these categories.

Scottish Delivery Postcodes - Surcharges While we've endeavoured to standardise our delivery rates, certain Scottish postcodes necessitate additional surcharges. A £15 surcharge applies to the following postcodes:

  • AB: Aberdeen
  • DD: Dundee, Angus
  • KA: Kilmarnock and Ayr, Ayrshire
  • PH: Perth, Perthshire

During our free delivery promotions or for orders exceeding the £250 free delivery threshold, the only charge will be this £15 surcharge.

If you reside in Scotland and wish to order a custom size mattress, please contact us directly as our online store may not accept orders due to location specifications.

Estimated Delivery Time Typically, you can expect your custom mattress to be delivered within 10 - 14 business days. Deliveries to the following postcodes may take slightly longer:

  • TR: Cornwall, Truro
  • AB: Aberdeen
  • DD: Dundee, Angus
  • KA: Kilmarnock and Ayr, Ayrshire
  • PH: Perth, Perthshire

Arranging Your Delivery At MyBespokeMattress.com, we recognise the importance of a smooth and convenient delivery process. Once your order is shipped, our courier company will contact you directly to arrange the delivery at a day and time that fits your schedule. You will be provided with a three-hour time slot, so you're not left waiting. Furthermore, we offer a tracking service so you can monitor your order's progress, giving you peace of mind and the ability to plan ahead.

Missed Your Delivery? If you weren't available during the scheduled delivery, a re-delivery fee of £25 will apply. Please contact us via our website to swiftly arrange redelivery. We aim to make the process as seamless as possible for you.

Receiving Your Mattress When your mattress arrives, it might look different due to specific packaging techniques used to protect it during transit. Some items are vacuum packed, folded, or rolled for easier handling. Once you open the packaging, the mattress will start to return to its original shape, which can take up to 24 hours for some memory foam mattresses.